Which of the following is NOT part of the order-taking procedure?

The order-taking procedure in a café or restaurant typically consists of several key steps that focus on interacting with customers and gathering their orders effectively. Among these steps, welcoming the guest, mentioning the preparation time, and expediting orders play crucial roles in ensuring a smooth and pleasant experience for the customer.

Welcoming the guest sets a positive tone for the interaction, creating an inviting atmosphere. Mentioning the preparation time informs the customer about how long they can expect to wait for their order, which helps manage their expectations. Expediting orders refers to the process of ensuring that the customer's order is promptly sent to the kitchen or barista for preparation, which is an important part of customer service.

Performing the order, however, is not part of the order-taking procedure itself. This step typically involves the actual preparation of the beverage or food item based on the order received, which occurs after the order has been taken and does not involve direct interaction with the guest. Therefore, it is correctly identified as not being part of the order-taking procedure.